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Healthcare Whitepaper - Reducing Perceived Wait Duration

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Healthcare Whitepaper - Reducing Perceived Wait Duration Link to FacebookLink to LinkedInLink to InstagramLink to XLink to PinterestLink to YoutubeLink to FlickrLink to MailModern Workplace Series About Company Company and Culture Team Work at BOS Sustainability Inspiration Centers Roselle, IL – HQ Chicago, IL Orlando, FL Tampa, FL Sales Offices Tallahassee Naples & Southwest Florida Partners BOS & Haworth Vendors Philanthropy Projects Services Overview proACT – The BOS Process 360° Experience Operational Excellence Services Furnishings Workspace Consultation Design Services Installation Services Decommissioning & Trade In Warehousing Technology Integration Culture Promotion & Digital Solutions Corporate Signage & Branding Products Workspaces Seating Desks Tables Storage Architectural Products Phone Booths Technology Collaborative Accessories Resimercial & Fun Ergonomic & Wellness Inspiration Be Inspired Blog Work Inspired Podcast Workplace Insights Videos Lookbook Idea Starters Gallery Markets Corporate Learning Healthcare Government Hospitality Professional Services Automotive Connect Search Search " data-av_svg_icon='search' data-av_iconset='svg_entypo-fontello'> Click to open the search input field Click to open the search input field Search Menu Menu Reducing Perceived Wait Duration to Improve Patient Experience Numerous studies have been conducted correlating a person’s level of satisfaction with an experience to their perceived wait duration. Typically, the longer the wait the less satisfied an individual is with the experience and vice versa. Haworth collaborated with SDI Consulting to explore factors that influence the impact of waiting on patient satisfaction and how well-designed waiting areas can improve the experience of waiting in healthcare environments. Click the image to the right to view the PDF

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